The Psychology of Sharing: What Actually Motivates Employees to Submit Referrals?
- Ryan Whetten
- Jul 17
- 2 min read

If you've ever launched an employee referral campaign and wondered why your team didn’t jump at the chance to earn easy money, you’re not alone. Referral bonuses sound like a no-brainer—but they don’t always inspire action. Why?
Because referrals aren’t just about the what (the bonus)—they’re about the why.
To create a referral program that your employees actually want to engage with, you need to understand the psychology behind sharing. And no, we’re not talking about Freud or Rorschach tests. We’re talking about the everyday science of motivation, trust, identity, and yes—even ego.
Let’s break it down:
1. We Share What Makes Us Look Good
People refer when it reflects positively on them. Think about it: recommending a job to a friend isn’t just doing a favor—it’s a mini flex.“Look at me! I work at a company cool enough to invite you in.”
📌 How to tap into this:
Make it feel exclusive. Use language like:
“We’re looking for top talent—only our best get to make referrals.”
“You’re trusted to help shape the future of our team.”
2. We Share to Help Others
Employees don’t just want the bonus—they want to help a friend land a job. Studies show that altruism is a powerful motivator, especially in tight-knit cultures.
📌 How to tap into this:
Highlight stories where someone referred a friend and it changed their life. Add real faces and names to your “success stories” section. Let people feel the emotional win, not just the financial one.
3. We Share When It’s a Game
Humans are wired for rewards—but we’re obsessed with progress. Points, badges, leaderboards—they work because they feed our desire to win.
📌 How to tap into this:
Gamify the experience. Add:
Referral leaderboards
“Milestone” badges (like 1st referral, 3rd referral, etc.)
Seasonal referral competitions with bonus prizes
4. We Share When It’s Easy
Let’s be real. If your referral process feels like doing taxes, people won’t do it. Friction kills motivation.
📌 How to tap into this:
Use a mobile app with one-click sharing
Allow referrals via text or Slack
Pre-fill referral messages so employees don’t have to write them from scratch
Bonus tip: Test your own process. If it takes more than a minute, it’s too long.
5. We Share When We’re Reminded
It’s not that your employees don’t want to refer—they just forget. Life gets busy. The open job slips their mind. That one perfect candidate never gets the nudge.
📌 How to tap into this:
Send smart reminders:
Personalized job alerts (“Your old teammate would be perfect for this role!”)
Push notifications for “hot jobs”
Internal shoutouts when someone makes a referral
The Takeaway
Your employees aren’t just referral machines—they’re humans with motivations that go beyond money. The best referral programs don’t just offer cash—they speak to ego, empathy, competition, and convenience.
If you want more referrals, don’t just dangle a carrot. Make your employees want to share—because it reflects well on them, helps someone they care about, and maybe earns them bragging rights along the way.
Ready to rethink your referral strategy? Let Employee Referrals guide you through the process. Schedule a demo today.