Chegg is an education technology company that provides digital and physical textbook rentals, online tutoring, and other student services. They aim to enhance the overall learning experience for students by offering a range of educational resources and support.
The Challenge
Chegg, prior to engaging with EmployeeReferrals.com, faced challenges in effectively scaling their employee referral program. Despite recognizing the potential value of leveraging their workforce for talent acquisition, they struggled with low referral volume and inefficiency in the referral process, hindering their ability to quickly and effectively hire quality candidates through employee networks.
What did
EmployeeReferrals.com do?
EmployeeReferrals.com provided Chegg with a comprehensive solution to enhance their employee referral program. This included a branded referral portal, which was both simple to use and equipped with powerful tools for recruiters and administrators. The platform facilitated easy job sharing across social networks and streamlined the referral submission process. It also offered a range of features like a customizable dashboard, analytics for tracking referral statuses, and integration with LinkedIn for effective candidate sourcing. Furthermore, EmployeeReferrals.com engaged Chegg’s employees through targeted engagement emails, SMS text campaigns, and a mobile app, making the referral process more accessible and user-friendly. These features collectively aimed to optimize the referral experience for Chegg’s employees and improve the efficiency of their recruitment process.
The Results
- 30x referral increase
- First referral hire in 20 days
- Increased employee engagement
- Team structured with like minded employees
- Communication improved among team members
