Head of Customer Success

Brady Banks

Brady Banks

Brady Banks is a seasoned professional with a comprehensive background in customer success, recruitment, and financial consulting. Currently serving as the Director of Customer Success at EmployeeReferrals.com since January 2014, Brady has dedicated over a decade to enhancing the platform’s HR SaaS product. His efforts have significantly contributed to organizing and optimizing customer employee referral programs, ensuring clients achieve the highest levels of satisfaction and efficiency in their recruitment processes.


“True leadership is measured by influence, not authority. It’s about how you uplift others on your journey to success.”